This Terms of Use agreement is effective as of: April, 01, 2025. Ocsa Innovative Solution India Private Limited ("OCSA"), primarily operates, controls and manages the Services (as defined below) provided by it from its corporate office at A-71, GreenParadise, A To Z Colony, Modipuram, Meerut – 250110 (Uttar-Pradesh) India (“Meerut  Corporate Office”).

PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY.The terms and conditions set forth below ("Terms of Use") and the Privacy Policy (as defined below) constitute a legally-binding agreement between OCSA operating from its Meerut Corporate Office and you.These Terms of Use contain provisions that define your limits, legal rights and obligations with respect to your use of and participation in

(i) According to the terms and conditions,customers get rid of the hassle of electrical appliances and electronics appliances repairing for free.OCSA provides mandatory service of two air condition, two coolers and four sealing fans greasing in a year.To provide all services after appliances malfunctioning and loading the complaints on the website.And the customer will have to pay 50 / - to 100 / - on all visits.First time customer has to register for Rs 100 / - in ocsa.To activate the service, the customer has to deposit Rs.3600 / - in his security wallet.To activate the service, the customer has to deposit Rs.3600 / - in his security wallet.The security deposit can be withdrawn from the security wallet after one year.The customer will be eligible to transfer his security deposit from Security Wallets to his active wallet on completion of one year.The customer can use itsmoney in the authorized shop, auto workshop, beauty parlor, restaurant & other center of OCSA .Customer will get 10 to 20% off MRP on all appliances spare parts.The customer can avail of various offers by shopping with the OCSA Wallet.The customer can avail various attractive cash by scanning and paying the QR code.To take a payout from the wallet, you have to give a request before 48 or 72 hours the amount be credited to the bank account of the customer.

(ii) the OCSA website and mobile application, including the classified advertisements, forums, various email functions and Internet links, and allcontent and OCSA services available through the domain and sub-domains of OCSA located at www.ocsa.in (collectively referred toherein as the "Website"), and

(ii) the online transactions between those users of the Website who are offering services(each, a "Service Professional") and those users of the Website who are obtaining services (each, a "ServiceUser") through the Website (such services, collectively, the "Services").The Terms of Use described below incorporate the Privacy Policy and apply to all users of the Website, including users who are also contributors of video content, information, privateand public messages, advertisements, and other materials or Services on the Website.The Website is owned and operated by Ocsa Innovative Solution India Private Limited You acknowledge that the Website serves as a venue for the online distribution and publication of user submitted information between Service Professionals and Service Users, and, by using, visiting, registering for, and/or otherwiseparticipating in this Website, including the Services presented, promoted, and displayed on the Website, and by clicking on "I have read andagree to the terms of use," you hereby certify that:

(1) you are either a Service Professional ora prospective Service User,

(2) you have the authority to enter into these Terms of Use,

(3) you authorize the transfer ofpayment for Services requested through the use of the Website, and

(4) you agree to be bound by allterms and conditions of these Terms of Use and any other documents incorporated by reference herein.If you do not so agree to the foregoing, you shouldnot click to affirm your acceptance thereof, in which case you are prohibited from accessing or using the Website.If you do not agree to any of the provisions set forth in the Terms of Use, kindly discontinue viewing or participating in this Website immediately.YOU SPECIFICALLY AGREE THAT BY USING THE WEBSITE, YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT.All references to "you" or "your," as applicable, meanthe person that accesses, uses, and/or participates in the Website in any manner.If you use the Website or open an Account (as defined below) on behalf of a business, you represent and warrant that you have the authority to bind thatbusiness and your acceptance of the Terms of Use will be deemed an acceptance by that business and"you" and "your" herein shall refer to that business.

1.OCSA reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms of Use, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purposes, at any time, andOCSA will post the amended Terms of Use at the domain of www.ocsa.in/terms.It is your responsibility to review the Terms of Use for any changes and you are encouraged to check the Terms of Use frequently.Your use of the Websitefollowing any amendment of the Terms of Use will signify your assent to and acceptance of any revised Terms of Use.If you do not agree to abide by these or any future Terms of Use, please do not use or access the Website

2. OCSA hasestablished a Privacy Policy that explains to users how their information is collected and used.The Privacy Policy is referenced above and hereby incorporated into the Terms of Use set forth herein.Your use of this Website is governed by the Privacy Policy.The Privacy Policy is located at: Privacy Policy (/privacy-policy) 1 OCSA hereby grants you a non-exclusive, revocable license to use the Website as set forth in the Terms of Use;provided, however, that

(i) you will notcopy, distribute, or make derivative works of the Website in any medium without OCSA's prior written consent;

(ii) you will not alter or modify any part of the Website other than as may be reasonably necessary to use the Website for its intended purposes;and

(iii) you will otherwise act in accordance with the terms and conditions of the Terms of Use and in accordance with all applicable laws.Use of the Website is available only to individuals who are at least 18 years old and can form legally binding contractsunder applicable law.You represent, acknowledge and agree that you are at least 18 years of age, and that:

(a) all registration information that you submit is truthful and accurate,

(b) you will maintain the accuracy of such information, and

(c) youruse of the Website and Services offered through this Website do not violate any applicable law or regulation.Your Account (defined below) may be terminated without warning if we at our discretion, believe that you are under the age of 18 or that you are not complying with any applicable laws, rules or regulations.You need not register with OCSA to simply visit and view the Website, but to access and participate in certain features of the Website, you will need to create a password-protected account ("Account").To create anaccount, you must submit your name and email address through the account registration page on the Website and create a password.You will also have the ability to provide additional optional information, which is not required to register for an account but may be helpful to OCSAin providing you with a more customized experience when using the Website.You may also register for an Account using your existing Facebook account and log-in credentials (your "Third-Party Site Password").You are solely responsible for safeguarding your OCSA password and, if applicable, your Third-Party Site Password (collectively, "Passwords") at all times and shall keep your Passwords secure at all times.You shall be solely responsible for all activity that occurs on yourAccount and you shall notify OCSA immediately of any breach of security or any unauthorized use of your Account.Similarly, you shall never use another's Account without OCSA's permission.You agree that you will not misrepresent yourself or represent yourself as another user of the Website and/or the Services offered through the Website.You hereby expressly acknowledge and agree that you yourself and not OCSA will be liable for your losses, damages etc. (whether direct or indirect) caused by an unauthorized use of your Account.Notwithstanding the foregoing,you may be liable for the losses of OCSA or others due to such unauthorized use.An Account holder is sometimes referred to herein as a "Registered User."You acknowledge and agree that you shall comply with the following policies (the "Account Policies"): You will not copy or distribute any part of the Website in any medium without OCSA's prior written authorization.You will not alter or modify any part of the Website otherthan as may be reasonably necessary to use the Website for its intended purpose.You will provide true, accurate, current and complete information when creating your Account and you shall maintain and update such information during the term of this Agreement so that it will remain accurate, true, current and complete.You shall not use any automated system, including but not limited to, "robots," "spiders," "offline readers," "scrapers," etc., to access the Website for any purpose without OCSA'sprior written approval.You shall not in any manual or automated manner collect Service Professionals or Service Users information, including but not limited to, names, addresses, phone numbers, or email addresses, copying copyrighted text, or otherwise misuse or misappropriate Website information or content, including butnot limited to, use on a "mirrored", competitive, or third party site.You shall not in any way that transmits more request messages to the OCSA servers, or any server of a OCSAsubsidiary or affiliate, in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser;provided, however, that the operators of public search engines may use spiders or robots to copy materials from the sitefor the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such material.OCSA reserves the right to revoke these exceptions either generally or in specific cases.You shall not recruit, solicit, or contact in any formService Professionals or Service Users for employment or contracting for a business not affiliated with OCSA without express written permission from OCSA.You shall not take any action that

(i) unreasonably encumbers or, in OCSA's sole discretion, may unreasonably encumber the Website's infrastructure;

(ii) interferes or attempts to interfere with the proper working of the Website or any third-party participation in the Website;or

(iii) bypasses OCSA's measures that areused to prevent or restrict access to the Website.You agree not to collect or harvest any personally identifiable data, including without limitation, names or other Account information, from the Website, nor to use the communication systems provided by the Website for any commercial solicitationpurposes.Your access to, use of, and participation in the Website is subject to the Terms of Use and all applicable OCSA regulations, guidelines and additional policies that OCSA may set forth from time to time, including without limitation, a copyright policy and anyotherrestrictionsor limitations that OCSA publishes on the Website (the "Additional Policies").You hereby agree to comply with the Additional Policies and your obligations thereunder at all times.You hereby acknowledge and agree that if you fail to adhere to any of the terms and conditions of this Agreement or documents referenced herein, including the Account Policies, membership eligibility criteria or Additional Policies, OCSA, in its solediscretion, may terminate your Account atany time without prior notice to you as well as initiate appropriate legal proceedings, if necessary.C.1. You shall not upload, post, transmit, transfer, disseminate, distribute, or facilitate distribution of any content, including text, images, video, sound, data, information, or software, to any part of the Website, includingyour profile ("Profile"), the posting of your Service ("Offer"), the posting of your desired Service ("Want"), or the posting of any opinions or reviews in connection with the Website, the Service, the ServiceProfessional, or theService User ("Feedback") (all of the foregoing content is sometimes collectively referred to herein as "Submitted Content" and the posting of Submitted Content is sometimes referred to as a "Posting" or as "Postings") that: misrepresents the sourceof anything you post, including impersonation of another individual or entity or any false or inaccurate biographical information for any Service Professionals;provides or create links to external sites that violate the Terms of Use;is intended to harm or exploit any individual under the age of 18 ("Minor") in any way;is designed to solicit, or collect personally identifiable information of any Minor, including, but not limited to, name, email address, home address, phone number, or the name of his or herschool;invades anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as names, email addresses, phone numbers, passwords, account information, credit card numbers, home addresses, or other contact information without theirknowledgeandwillingconsent;contains falsehoods or misrepresentations that could damage OCSA or any third party;is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, racially, culturally or ethnically offensive;incites, advocates, orexpresses pornography, obscenity, vulgarity, profanity, hatred, bigotry, racism, or gratuitous violence;encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law;promotes racism, hatred or physical harm of any kind against any group or individual;contains nudity, violence or inappropriate subject matter;or is otherwise inappropriate;is copyrighted, protected by trade secret or otherwise subject to third-partyproprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to post the material and to grant OCSA all of the licenserights granted herein;contains or promotes an illegal or unauthorized copy of another person'scopyrighted work, such as pirated computer programs or links to them, information to circumvent manufacture installed copy-protection devices, pirated music or links to pirated music files, or lyrics, guitar tabs or sheetmusic, works of art, teaching tools, or any otheritem the copy, display, use, performance, or distribution of which infringes on another's copyright, intellectual property right, or any other proprietary right;is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual or group of individuals for any reason on the basis of age, gender, disability, ethnicity, sexual orientation, race, or religion;ortoincite or encourage anyone else to do so;intends to harm or disrupt another user's computer or would allow others to illegally access software or bypass security on websites or servers, including but not limited, to spamming;impersonates, uses the identity of, or attemptsto impersonate a OCSA employee, agent, manager, host, another user, or any other person though any means;advertises or solicits a business not related to or appropriate for the Website (as determined by OCSA in its sole discretion);contains or couldbe considered "junk mail", "spam", "chain letters", "pyramid schemes", "affiliate marketing", or unsolicited commercial advertisement; contains advertising for ponzi schemes, discount cards, credit counseling, online surveys or online contests;distributes or contains viruses or any other technologies that may harm OCSA, or the interests or property of OCSA users;contains links to commercial services or websites, except as allowed pursuant to the Terms of Use;is non-local or irrelevant content;containsidenticalcontent to other open Postings you have already posted;or uses any form of automated device or computer program that enables the submission of Postings without the express written consent of OCSA 2 You will not send messages to other users containing: offers to make national or internationalmoney transfers for amounts exceeding the asking price of aservice, with intent to request a refund of any portion of the payment;or unsolicited advertising or marketing of a service not offered on the Website or an external website.3.NO DISCRIMINATION 1. Discriminatory Postings.Indian laws prohibit any preference, limitation or discrimination based on race, color, religion, sex, national origin, age, handicap or other protected class.OCSA will not knowingly accept any Posting which is in violation of thelaw.OCSA has the right, in its sole discretion and without prior notice to you;to immediately remove any posting that discriminates or is any way in violation of any law.

2.PROHIBITIONS WITH RESPECT TO SERVICES While using the Website, you shall not: post content or items in any inappropriate category or areas on the Website;violate any laws, third-party rights, Account Policies, or any provision of the Terms of Use, suchas the prohibitions described above;fail to deliver payment for Services purchased by you, unless the Service Professional has materially changed the description of the Service description after you negotiate an agreement for such Service, a clear typographical error is made, or you cannot authenticate theService Professional's identity;fail to perform Services purchased from you, unless the Service User fails to materially meet the terms of the mutually agreed upon agreement for the Services, refuses to pay, a clear typographical error is made, or you cannot authenticate the Service User'sidentity;manipulate the price of any Service or interfere with other users' Postings;circumvent or manipulate our fee structure, the billing process, or fees owed to OCSA;post false, inaccurate, misleading, defamatory, or libelous content (including personal information about any Website user);take any action that may undermine the Feedback or ratings systems (such as displaying, importing or exporting Feedback informationoff of the Website or using it for purposes unrelated to the Website);

3.FEEDBACK As a participant in the Website, you agree to use careful, prudent, and good judgment when leaving Feedback for another user.The following actions constitute inappropriate uses of Feedback:

(a) threatening to leave negative or impartial Feedback for another user unless thatuser provides services not included in the original Posting or not agreed to as part of the Service to be provided;

(b) leaving Feedback in Service to make the Service Professional or Service User appear better than he or she actually is or was;and

(c) including conditions in an Offer or Want that restrict a Service Professional or a Service User from leaving Feedback.1.Sanctions for Inappropriate Use of Feedback.If you violate any of the above-referenced rules in connection with leaving Feedback, OCSA, in its sole discretion, may take any of the following actions:

(i) cancel your Feedback or any of your Postings;

(ii) limit your Account privileges;

(iii) suspend your Account;and/or

(iv) decrease your status earned via the Feedback page.2.Reporting Inappropriate Use of Feedback.You may contact OCSA regarding any inappropriate use of Feedback via-email at support@Ocsa.in.3.Resolving Disputes in Connection with Feedback.In the event of any dispute between users of the Website concerning Feedback, OCSA shall be the final arbiter of such dispute.Further, IN THE EVENT OF ANY DISPUTE BETWEEN USERS OF THE WEBSITE CONCERNING FEEDBACK, OCSA HAS THERIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REMOVE SUCH FEEDBACK OR TAKE ANY ACTION IT DEEMS REASONABLE WITHOUT INCURRING ANY LIABILITY THEREFROM.The foregoing lists of prohibitions provide examples and are not complete or exclusive.OCSA reserves the right to

(a) terminate youraccess to your Account, your ability to post to this Website (or the Services) and

(b) refuse, delete or remove, move or edit the content, in whole or in part, ofanyPostings;with or without cause and with or withoutnotice, for any reason or no reason, or for any action that OCSA determines is inappropriate or disruptive to this Website or to any other user of this Website and/or Services.OCSA reserves the right to restrict the number of e-mails or other messages that you are allowed to send to other users to a number that OCSA deems appropriate in OCSA's sole discretion.OCSA may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct.Whenlegallyrequired or at OCSA's discretion, OCSA will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Website or on the Internet.OCSA does not and cannot review every Posting posted to the Website.These prohibitions do not require OCSA to monitor,police or remove any Postings or other information submitted by you or any other user.

D.Rules for Service Professionals

1. PROFILES AND OFFERS MUST NOT BE FRAUDULENT Subject to any exceptions set forth in these Terms of Use or Additional Policies, if any, Service Professionals shall not:

(a) list Services or offers relating to any Service ina category thatis inappropriate to the Service they are offering;

(b) misrepresent the location at which they will provide a Service;

(c) include brand names or other inappropriate keywords in their Profile, Offer, Want, Feedback, or any other title or description relatingto a Service;

(d) use misleading titles that do not accurately describe the Service;or

(e) include any information in their Profile that is fraudulent.

2.PROFILES AND OFFERS CANNOT USE TECHNIQUES TO AVOID OR CIRCUMVENT OCSA FEES Subject to any exceptions set forth in these Terms of Use or Additional Policies, if any, Service Professionals shall not:

(a) offer a catalog or a link to a third-party websitefrom which Service Users or any Registered User or user of the Website may obtain the Service directly;

(b) exceed multiple Posting limits;

(c) post a single Service but offer additional identical services in the Service description;

(d) charge fees fortraveling further than desired to provide the Service;

(e) offer the opportunity through OCSA to purchase the Service or any other service outside of OCSA;

(f) use their Profile page or user name to promote services not offered on or through the Website and/or prohibited services.In case we realize that any professional is involved in any of the above activities, OCSA holds the sole discretion to blacklist the professional and withhold any outstanding credits or payments to the professional.

FOR ALL WEBSITE USERS

Subject to any exceptions set forth in these Terms of Use or Additional Policies, if any, Service Professionals shall not:

(a) solicit Service Users to mail cash or use other payment methods not specifically permitted by OCSA as approved payment methods;

(b) include links that do not conform to OCSA's policies with respect to third-party links;

(c) use certain types of HTML and JavaScript in Postings, your Profile page, your Offer page, or your Wants page;

(d)promote raffles, prizes, bonuses, games of chance, giveaways, or random drawings;

(e) use profanity in any Posting;

(f) acknowledge or credit a third-party service professional for services or services directly connected with your particular Posting

(1) with more than 10 words of text at HTML font size greater than 3 and/or a logo of 88X33 pixels (provided thatyou represent and warrant that you have the necessary rights, licenses, permissions and/or authorizations from the applicable third party to usethat third party's name and/or logo),

(2) with any promotional material in connection with that third-party company, and/or

(3) with a link to the third-party's website with any information in addition to the Service provided via OCSA;

(g) include third-party endorsements in a Posting;or

(h) create a Posting that does not offer a Service.It is further clarified that your registration on the Website shall be deemed to be your consent to be contacted for the purposesmentioned above,

(i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR)and have opted out of receiving promotional calls and messages and

(ii) by way of SMS or email notifications or messagesin any other electronic form

5. PRODUCTS UTILIZED WHILE RENDERING SERVICES TO THE SERVICE USER(S)

The Service Professional will procure the Products fromOCSA only for rendering the Services facilitated through the OCSA's Platform.Any Product purchased by the Service Professional from OCSA shall only be used for the sole purpose of rendering services booked through OCSA Platform.Products sold by OCSA to the Service Professional should not be used for personal consumption by the Service Professional under any circumstances.

6.SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE PROFESSIONALS

If a Service Professional violates any of the above-referenced rules in connection with his or her Posting, OCSA, in its sole discretion, may take any of the following actions:

(a)cancel thePosting;

(b) limit the Service Professional's Account privileges;

(c) suspend the Service Professional's Account;

(d) cause the Service Professional to forfeit any fees earned on a cancelled Posting;and/or

(e) decrease the Service Professional's status earnedvia the Feedback page.E.Rules for Service Users 1. SERVICE USERS SHALL NOT TAKE ANY OF THE FOLLOWING ACTIONS: (a) commit to purchasing or using a Service without paying;(b) sign up for, negotiate a price for, use, or otherwise solicit a Service withno intention of following through with your use of or payment for the Service;(c) agree to purchase a Service when you do not meet the Service Professional's terms as outlined in the Posting, or agree to purchase a Service with the intention of disrupting aPosting;or (d) misuse any options made available now or in the future by OCSA in connection with the use or purchase of any Service.2.SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE USERS If a Service User violates any of the above-referenced rules in connection with his or her Posting, OCSA, in its sole discretion, may take any of the following actions: (a)cancel thePosting;(b) limit the Service User's Account privileges;(c) suspend the Service User's Account;and/or (d) decrease the Service User's status earned via the Feedback page.The Website may now or in the future permit the submission ofvideos or other communications submitted by you and other users, including without limitation, your Profile, your Offer, your Wants, any Feedback, and all Submitted Content, and the hosting, sharing,and/or publishing of such Submitted Content.You understand thatwhether or not such Submitted Content is published, OCSA does not guarantee any confidentiality with respect to any Submitted Content.You agree that any Submitted Content provided by you for which you authorize to be searchable by Registered Users who have accessto the Website is provided on a non-proprietary and non confidentialbasis.You agree that OCSA shall be free to use or disseminate such freely searchable Submitted Content on an unrestricted basis for the purpose of providing the Services.You are aware that any information providedby you in the Submitted Content towards locating a professional who ordinarily is bound to maintain confidentiality under law with his/her client (iea doctor or a lawyer) is not extended to OCSA.OCSA may also disclose user information including personal information if OCSA reasonably believes that disclosure (i) is necessary in Service to comply with a legal process (such as a court order, search warrant,etc.) or other legal requirement of any governmental authority,(ii) would potentially mitigate OCSA's liability in an actual or potential lawsuit, (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any personor entity, (iv) to enforce this Agreement (including, but not limited to ensuring payment of fees by users), or (v) as may be required or necessary to deter illegal behavior (including, but not limited to, fraud).2.YOUR REPRESENTATIONS AND WARRANTIES You shall be solely responsible for your own Submitted Content and the consequences of posting or publishing it.In connection with Submitted Content, you affirm, represent, and/or warrant that: (a) you own or have the necessary licenses, rights, consents, and permissions to use and authorize OCSA to use all patent, trademark, trade secret, copyrightor other proprietary rights in and to any and all Submitted Content to enable inclusion and use of the Submitted Content in the manner contemplated by the Websiteand these Terms of Use;and (b) you have the written consent, release, and/or permission of each and every identifiable individual person in the Submitted Content to use the name or likeness of each and every such identifiable individual person to enable inclusionand use of the Submitted Contentin the manner contemplated by the Website and these Terms of Use.You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Submitted Content posted by you to or through the Website.3.YOUR OWNERSHIP RIGHTS AND LICENSE TO OCSA You retain all of your ownership rights in your Submitted Content.However, by submitting the Submitted Content to OCSA for posting on the Website, you hereby grant, and you represent and warrant that you have the right to grant, to OCSA a perpetual, worldwide, non-exclusive, royalty-free, sublicense able andtransferable license to link to, use, reproduce, distribute, reformat, translate, prepare derivative works of, display, and perform the Submitted Content in connection with theWebsite and OCSA's (and its successor's) business operations, including without limitation, for the promotionand redistribution of any part or all of the Website, and any derivative works thereof, in any media formats and through any media channels.You also hereby grant each user.